Insights & Publications

We have written hundreds of articles about all aspects of hospitality including hotel valuations, investing, lending, operations, asset management, sales and marketing, public relations, and so forth. HVS invites you to download and share these articles, with our compliments.
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A 7-Step Strategy to Manage Hotel Online Guest Reviews

Online hotel guest reviews significantly influence the booking decisions of future guests. Implementing the 7-step strategy suggested in this article can improve guest satisfaction and may increase future bookings.

HVS Hong Kong presents: The Greater China Update - 1st Quarter 2013

Hong Kong visitor arrivals were driven by mainland Chinese visitors, while greater China faces a headwind.

Big Data: Management Must Interpret and Apply Data to Gain the Competitive Advantage

Data compilation is a key component to any hotel’s success, but management must intelligently evaluate the efficacy of the data and apply it to ongoing decision making in order to be successful in today’s technology-driven management world.

2013 European Hotel Valuation Index

This year's European Hotel Valuation Index (HVI) covers 32 hotel markets across Europe. The article provides values per room as well as year-on-year percentage changes. Additionally, the HVI provides a five-year forecast and a volatility index.

HVS U.S. Hotel Franchise Fee Guide 2013

A survey of the fees charged by major hotel franchisors in the economy, mid-rate, and first-class market segments. This guide enables hotel owners to easily compare the total cost of one hotel franchise with that of another.

Indian Hotel Industry Survey 2011-2012

The survey, representing 1,320 hotels in various cities across different star categories in India, presents key statistics for the industry. It provides information about financial performance, marketing media usage patterns, guest segmentation etc.

German Bank Survey: There is money for hotel lending!

HVS London conducted a comprehensive survey with ten major German banks that are active in hotel lending. The survey assesses the investment activities and sentiment in German hotel lending. Presented in this article are the results and trends.

Umfrage Unter Deutschen Banken: Gute Chancen auf Hotelkredite?

HVS London führte eine umfassende und vertrauliche Umfrage bei den zehn größten deutschen Banken durch, die momentan Kredite an Hotels vergeben. Die Ergebnisse und Trends sind in diesem Artikel zusammengefasst.

Repositioning a Destination

What is needed to reposition an entire destination? All around the world destinations reach a mature life cycle and are forced to re-invent themselves due to increased global competition. This case study on Montenegro can provide an insight.
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