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Industry Insights

We have written thousands of articles about all aspects of hospitality, including valuations, investing, lending, operations, asset management, and much more.

59 results

Canadian Lodging Outlook Quarterly 2021-Q1

Towards the end of first quarter of 2021, the Canadian Hotel industry has begun to see slight improvement in demand; Western Canada led the strongest demand improvement over 2020 while the Atlantic bubble continues to deliver a devastating impact to the market.

Autism and the Hospitality Industry: An Interview with Autism Double-Checked

As we observe World Autism Awareness Day, we want to highlight what our industry can do to help support individuals with autism. To better understand the diversity challenges, growing diversity programs, and opportunities to be more inclusive within the hospitality industry, we interviewed the founders of Autism Double-Checked, an organization that provides autism-specific training to hotel staff to create more autism-friendly travel experiences.

Canadian Lodging Outlook Quarterly 2020-Q4

2020: A year like no other in the Canadian Hotel Industry, a year to capitalize on fine tuning operations to be more efficient for when demand returns in 2021.

Hotel Sales Teams: 2020 is Behind Us but Not the Pandemic. Now What?

In Spring 2020, many hotels were forced to furlough most on-property Sales Managers because so much demand for hotels disappeared with the pandemic, requiring any remaining team members to be responsible for market segments which previously were not their responsibility. These remaining Sales Managers were forced to adapt to many other changes in a short time, including rescheduling/canceling events.

Canadian Lodging Outlook Quarterly 2017-Q2

The Canadian Lodging Industry experienced 7.0% RevPAR growth through June 2017. Wow! ADR is the main contributor particularly in the Luxury segment caused by the low dollar with Ontario and British Columbia leading the pack.

OTAs – A Hotel's Friend Or Foe

How reliant are hotels on OTAs? This article aims to address that question and discuss the evolution of OTAs and the effects of this growing business model on independent and chain hotels.

Move Fast and Break Things: How Silicon Valley Thinking Can Shake Up Traditional Hotel Management Practices

Constant questioning and challenging of hotel amenities, services, programs and management practices is critical to discover new ways of elevating the guest experience. Asset managers should encourage management to take risks to innovate.

Segmenting Millennial Travelers Business vs. Leisure

How do you gain the loyalty of millennials? This article analyzes the top two opportunities by segmenting the next generation of travel: millennial business travelers vs. millennial leisure travelers.

Canadian Monthly Lodging Outlook March, 2013

Featuring Reprint of 'A 7-Step Strategy to Manage Hotel Online Guest Reviews'

2013 United States Hotel Franchise Fee Reference Guide

2013 United States Hotel Franchise Fee Reference Guide

Search: ''

Industry Insights

We have written thousands of articles about all aspects of hospitality, including valuations, investing, lending, operations, asset management, and much more.

59 results
Autism and the Hospitality Industry: An Interview with Autism Double-Checked
Autism and the Hospitality Industry: An Interview with Autism Double-Checked

As we observe World Autism Awareness Day, we want to highlight what our industry can do to help support individuals with autism. To better understand the diversity challenges, growing diversity programs, and opportunities to be more inclusive within the hospitality industry, we interviewed the founders of Autism Double-Checked, an organization that provides autism-specific training to hotel staff to create more autism-friendly travel experiences.

Hotel Sales Teams: 2020 is Behind Us but Not the Pandemic. Now What?
Hotel Sales Teams: 2020 is Behind Us but Not the Pandemic. Now What?

In Spring 2020, many hotels were forced to furlough most on-property Sales Managers because so much demand for hotels disappeared with the pandemic, requiring any remaining team members to be responsible for market segments which previously were not their responsibility. These remaining Sales Managers were forced to adapt to many other changes in a short time, including rescheduling/canceling events.

Move Fast and Break Things: How Silicon Valley Thinking Can Shake Up Traditional Hotel Management Practices
Move Fast and Break Things: How Silicon Valley Thinking Can Shake Up Traditional Hotel Management Practices

Constant questioning and challenging of hotel amenities, services, programs and management practices is critical to discover new ways of elevating the guest experience. Asset managers should encourage management to take risks to innovate.

Canada Hotel Valuation Index 2024 Update
Canada Hotel Valuation Index 2024 Update

Robust demand in urban centers continues to drive Canadian hotel values despite high interest rate environment.