HVS Indian Hospitality Industry Overview 2020

This report highlights the key trends in the Indian hospitality sector in 2020 along with the sector performance metrics, brand signings and openings during the year. It also provides our outlook for the sector for 2021.
Akash Datta The year 2020 will go down in history books as the year that shook the world – economies, businesses, organizations, and people – out of its comfort zone with a multitude of radical disruptions, which were both painful as well as opportune. The Indian hotel sector has not been any different. After a successful 2019, the year 2020 was expected to be the year that finally set the pace for a consistent upward performance trajectory for the sector. There is no denying that the year broke several records, but not the kind that the sector players were hoping for, as the onslaught of the COVID-19 shock pushed the sector off its growth path. Despite the mayhem caused by the pandemic, it has also accelerated certain much-needed transformations, which, in our view, will help in the sector’s growth in the future.
 

2021 will be a crucial year for the hospitality sector as it emerges from the disruptions and embarks on the path to a gradual recovery. Due to the evolving nature of the pandemic, not only many countries, but even states in India are now reintroducing travel restrictions and lockdowns. At the same time, the gradual rollout of the COVID-19 vaccine across the globe and in India is expected to help restore consumer confidence and ease these restrictions during the year ahead. We expect demand to improve considerably in 2021, driven by strong economic growth and people making up for the lost time by giving in to their pent-up desire to travel. However, hygiene, cleanliness, and safety will continue to remain top priorities in the post-COVID world. 

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About Akash Datta

Akash Datta, HVS Senior Vice President - Consulting and Valuation, leads consulting engagements, encompassing market studies, feasibility studies, strategic planning, valuation, and forecasting. Akash has spent nearly 13 years in the hospitality industry having successfully worked with International Hotel and Consulting firms such as Hilton, JLL and HVS in South Asia and the Middle East. In 2005, Akash started his Consulting career with HVS as an analyst following which he undertook his MBA in International Hospitality Management with concentration in Real Estate Finance from IMHI ESSEC in Paris, France. Known for his industry insights, Akash works with leading companies, private clients, industry groups, and global networks. Contact Akash at +91 989 9517 404 or [email protected].
 

About Dipti Mohan

Dipti Mohan, Senior Manager - Research with HVS South Asia, is a seasoned knowledge professional with extensive experience in research-based content creation. She has authored several ‘point of view’ documents such as thought leadership reports, expert opinion articles, white papers and research reports. Contact Dipti at [email protected]

About Anuj Roperia

Anuj Roperia, Analyst at HVS President’s Office South Asia, is an alumnus of Ecole hôtelière de Lausanne (EHL). Before deciding to go for his calling for the Hospitality Industry, Anuj graduated from Punjab Engineering College with a Bachelor of Engineering in Metallurgical Engineering. He operated and owned a boutique hotel in the foothills of Indian Himalayas for two years to understand the nuances of the hospitality operation. For pursuing his quest for lifelong learning, Anuj went for Executive MBA in Hospitality Administration and worked with JLL Hotels and Hospitality Group before joining the HVS South Asia team. Since his joining, he has been engaged in numerous market research, feasibility studies and valuations in the South Asia region. Contact Anuj at +91-9888 62 63 65 or [email protected].
 

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