Global hotel chains are entering the metaverse because it has the potential to improve the guest experience, boost customer loyalty, streamline operations, and help businesses in forging connections with potential customers. Read on to know more.
With evolving consumer behavior and preferences, spas can no longer solely focus on traditional beauty treatments and luxurious massages that promote relaxation. Hotel chains and owners must rewrite the narrative around spa services. Read on to know more.
Despite increased efforts, the Indian hotel industry's sustainability initiatives are still limited to hotel operations. Hotels are often criticized for their conspicuous consumption and a concerted effort to reduce consumption and waste across the board is now needed. Read on to know more.