Kirsten Smiley, a Vice President with the HVS consulting and valuation office in Los Angeles, California, specializes in feasibility studies and market research. Kirsten is a certified general appraiser and has consulted on numerous projects throughout the Pacific West region. Fluent in Mandarin, Cantonese, and English, Kirsten has worked at full-service hotels in the U.S. and abroad. Kirsten’s past experience in hospitality includes marketing, management, and guest service roles at the Mayflower Renaissance hotel in Downtown Washington, D.C.; the Atherton Hotel, a historic Georgian boutique in Stillwater, Oklahoma; and the Dong Fang Hotel in Guangzhou, China. Kirsten graduated with a BS in Hotel Management from the Business School of Sun Yat Sen University in Guangzhou and a BS in Hospitality Administration from Oklahoma State University.