Sheetal Singh, Ph.D. is an award-winning researcher, author, corporate trainer and a leadership coach and advisor to CEOs, Cabinet Members and Heads of State. She is an alliance partner with HVS and is the founder of OTI Advisors - a growing organizational development advisory practice. Dr. Singh is an Associate Clinical Professor at Robert H. Smith School of Business, University of Maryland and has spent over a decade studying leadership and emotional labor in hospitality firms. Dr. Singh's background in studying individual behavior in organizations, combined with her work experience with some of the best brands in the hospitality industry, give her a unique insight into serving HVS clients with evidence based scientific and practical solutions to their development needs. She completed her Ph.D. in Organizational Behavior and Strategy from University of Maryland’s Robert H. Smith School of Business. She completed her undergraduate work in Commerce from Delhi University and in Hotel Administration from the Institute of Hotel Management, Delhi, India. She also completed a Post-Graduate Diploma in Hotel Management from The Oberoi Centre of Learning and Development, Delhi, India. She has been invited to speak at Cornell University’s School of Hotel Administration and continues to serve as a mentor to the Leadership Development Program at their School of Hotel Administration.