Heywon Park
Hospitality Learning & Development - Director
Ph.D. in Hotel & Tourism Management
Dr. Hyewon Park is a leading HRD and service management expert with an extensive background in organizational capability development and service excellence. Combining hands-on operational expertise from world-class global hospitality brands, including The Ritz-Carlton Seoul and Sofitel Ambassador, with rigorous academic research, she delivers high-impact education and strategic consulting.
Throughout her career, Dr. Park has spearheaded major initiatives focused on service quality innovation, Customer Experience (CX) strategy, leadership development, and organizational culture transformation to build sustainable competitive advantages for corporate clients.
In addition to her consulting practice, she contributes to academia by lecturing at universities, mentoring the next generation of service industry leaders, and publishing numerous research papers and books that bridge theory and practice.
Currently serving as an executive director on the HVS STYLELOFT HRD Team, Dr. Park leads tailored consulting and training programs designed to foster customer-centric service innovation and drive performance growth. As a strategic partner who connects personal growth with organizational transformation, she is dedicated to enhancing the future competitiveness of organizations worldwide.
Heywon Park
Hospitality Learning & Development - Director
Ph.D. in Hotel & Tourism Management
Dr. Hyewon Park is a leading HRD and service management expert with an extensive background in organizational capability development and service excellence. Combining hands-on operational expertise from world-class global hospitality brands, including The Ritz-Carlton Seoul and Sofitel Ambassador, with rigorous academic research, she delivers high-impact education and strategic consulting.
Throughout her career, Dr. Park has spearheaded major initiatives focused on service quality innovation, Customer Experience (CX) strategy, leadership development, and organizational culture transformation to build sustainable competitive advantages for corporate clients.
In addition to her consulting practice, she contributes to academia by lecturing at universities, mentoring the next generation of service industry leaders, and publishing numerous research papers and books that bridge theory and practice.
Currently serving as an executive director on the HVS STYLELOFT HRD Team, Dr. Park leads tailored consulting and training programs designed to foster customer-centric service innovation and drive performance growth. As a strategic partner who connects personal growth with organizational transformation, she is dedicated to enhancing the future competitiveness of organizations worldwide.