Introduction |  Manhattan Operating History |  New Supply |  Operating Statistics by Hotel Segment
Operating Statistics by Neighborhood |  Student Survey |  Manhattan Forecast |  Manhattan Sales
Quotes
 
Steve Rushmore
President and Founder, HVS Global Hospitality Services
 
Michael R. Bloomberg
Mayor of the City of New York
 
 
Jonathan Tisch
Chairman & CEO, Loews Hotels
 
 
George Fertitta
CEO, NYC & Company
 
 
Mark Lomanno
President, STR Global
 
 
Lalia Rach, Ed.D.
Divisional Dean and HVS International Chair
The Preston Robert Tisch Center for Hospitality, Tourism, and Sports Management
 
 
Joseph Spinnato
President & CEO, Hotel Association of NYC
 
 
Michael C. Pomeranc
Partner, Thompson Hotels
 
 
Quotes

Steve Rushmore
President and Founder, HVS Global Hospitality Services

Historical data illustrate that the Manhattan market is prone to high volatility, as the market incurs strong declines during recessionary periods, followed by even stronger gains during the recovery. Abiding by the former dynamic, the Manhattan market realized the largest RevPAR decline in 2009 among the top 25 markets in the U.S. A significant decrease in average rate was the major cause of this decline, as local hoteliers opted to maximize occupancy while facing a noteworthy expansion in supply. This strategy yielded a strong occupancy level of over 80% in 2009, despite a roundly 5.0% increase in supply. Since the fourth quarter of 2009, the market has illustrated signs of a prospective recovery. Occupancy levels have consistently trended upward, and RevPAR has been positive since the beginning of 2010.

Given these trends, HVS estimates that hotel values in the Manhattan market have bottomed out. Beginning in 2010, we anticipate that marketwide RevPAR will progressively trend upward, surpassing its pre-recession high of 2008 by 2013. We expect hotel values in Manhattan to follow a similar trend, returning to the previous peak level by 2014; this scenario assumes that the current recession will not fundamentally change corporate and transient customers’ travel patterns over the long term and that financing returns to normal leverage levels. Overall, the Manhattan market still remains the premier lodging market in the U.S., given its standing as the world’s financial capital and status as a prominent leisure destination.
 

Michael R. Bloomberg
Mayor of the City of New York

Dear Friends:

It is a great pleasure to welcome all those attending the 32nd Annual New York University International Hospitality Industry Investment Conference.

New York City was the most popular tourist destination in the United States last year, attracting more than 45 million visitors and adding new jobs in the leisure and hospitality industries. From our world-class restaurants and shops to the many events taking place every day throughout the five boroughs, there is more to see and do in New York City than ever before. That’s why, despite the global economic downturn, we expect to welcome 50 million annual visitors by 2012.

Tourism continues to be one of the Big Apple’s most successful industries, and I applaud everyone who made this event possible for their vital contributions to our City’s economic and cultural vitality. On behalf of the City of New York, I offer my best wishes for an enjoyable and productive conference.
 

Jonathan Tisch
Chairman & CEO, Loews Hotels

Even in light of the continuing economic challenges that are being felt in the United States, as well as many countries around the world, the travel and tourism industry continues to be a pillar of strength for New York City’s economy.

And at its core is our city’s lodging industry, which still boasts one of the highest citywide occupancies in the country, and provides good jobs for thousands of New Yorkers.
 

George Fertitta
CEO, NYC & Company

In early January, New York City announced that it was the most popular tourist destination in the United States in 2009, surpassing rival cities such as Los Angeles and Orlando by welcoming 45.25 million tourists. This accomplishment marked a first for NYC in nearly 20 years, with its total number of visitors exceeding projections, declining just 3.9 percent from 2008 versus the expected 10 percent. 2010 looks to be an even greater year, with a forecasted 3.2 percent increase in tourism and an expected 46.7 million visitors to New York City. In late March, NYC & Company announced a two-year comprehensive partnership with American Airlines consisting of an integrated domestic and international media campaign, aimed at attracting additional visitors to New York City and staying on track to meet the Mayor’s mandate to reach 50 million visitors annually by 2012. This year also promises significant hotel development, with more than 6,700 rooms slated to open in 36 properties, bringing the City’s hotel inventory to nearly 87,000 by year end; these will include several new hotels in Lower Manhattan, Brooklyn, and Queens.
 

Mark Lomanno
President, STR Global

The New York City hotel market has finally begun its long-awaited performance turnaround. While there is still much work to be done, the underlying fundamental of any recovery, strong demand, is on the way back. Through March of this year, the city has now had six consecutive months of demand improvement when compared to the same month of the prior year. While the comparisons are certainly easy, it nonetheless indicates improvement. The next challenge will be in increasing room rates, which are still well below the levels reached in mid 2008. To date, room rate recovery has not begun, and in fact rates are still declining slightly. Hopefully, increased demand, along with occupancy levels approaching the high 70s, will begin the room rate recovery process.

 

Lalia Rach, Ed.D.
Divisional Dean and HVS International Chair
The Preston Robert Tisch Center for Hospitality, Tourism, and Sports Management

To paraphrase the lyrics from the song Spinning Wheel, by Blood, Sweat and Tears, “What goes down, must go up…” is a good measure for 2010. It will be a year of incremental recovery for business and consumers. For consumers, the gradual improvement will depend on the state of employment, the availability of credit, and the improvement in value of major assets for these determine the confidence and comfort levels of travelers and guests. A return by consumers to “old spending habits” is not realistic in light of the challenges. Post-Great Recession, the Industry issues that remain include loan maturation deadlines, cost flow recovery, brand homogenization, and the reset of the price-value equation. Conventional wisdom which posits the cyclical nature of Industry recovery is in for a rough ride as “normal” is anything but. The challenges for consumers and industry will extend well beyond 2010.

 

Joseph Spinnato
President & CEO, Hotel Association of NYC

2009 has proven to be a rather interesting year for the hotel industry in New York City. While the average occupancy for 2009 has come in at the 80% range, revenue received by hotels during that period has been a challenge. The projections for 2010 appear to be somewhat improved over 2009 although some experts are predicting that this year will be flat. The continuing goal for our industry here in the City of New York is to continue aggressive marketing strategies that will continue to lure foreign visitors to our city.

The Hotel Association of New York City continues to partner with NYC & Company to insure that these marketing efforts will convince foreign visitors that New York continues to be an extremely affordable destination.

 

Michael C. Pomeranc
Partner, Thompson Hotels

New York: Are Things Getting Better or Are We Getting Smarter?

New York approached 2010 with some of the greatest risk (and potentially highest reward) opportunities for the hotel entrepreneur that I can remember.

Modification of existing assets has become the challenge due to lingering lackluster performance. Once again, cash is king, and the limits in the lending market have made acquiring quality assets in markets with already considerable barriers to entry even more difficult than before. Despite the abundance of product, the barriers to entry have caused creative “re-thinking” to be the most important tool in a developer’s arsenal in order to sustain viable enterprises from a cash flow perspective. Owners and operators must be more sensitive and responsive than ever to each other’s needs to alleviate the difficulties of restarting the growth process.

The travel/tourism sector will always be enamored by the glory and glamour of New York, and the world’s financial balance (in trade and currency values) will continue to affect that sector, and this very tedious balance will continue as always.

The good news, however, is that things are only getting better for our industry. We have survived the worst and should welcome this new time of opportunity with open arms, with improved communication between owners and brands, and with creative approaches to thriving in this time of change.

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