Hotel Management - Articles

Is Your Hotel A Mess? (Read article)

We've assumed management or done operational reviews of many hotels. So we’ve had the opportunity for an intimate look at the workings of all types of hotels. We’ve noticed some commonalities we think are symptomatic—and, therefore, instructive

Jul 30, 2010 By Kirby D. Payne

Como reinvestir em hotéis? (Read article)

Há uma perspectiva de que surjam incentivos para reinvestir em hotéis. Entre os incentivos, estão recursos do BNDES e boas oportunidades de mercado. Mas como realizar um reinvestimento hoteleiro da maneira mais adequada?

Oct 15, 2009 By Renato H Moraes

Changing Times Require Changing Hotel Business Models (Read article)

The performance of the hotel industry can be either enhanced or limited by the way in which hotel business is conceptualised. This article illustrates how economic trends present opportunities to redefine hotel business models and create value.

Jun 2, 2009 By Catalin I. Cighi

Marketing Online -Tapping into Current Trends (Read article)

The current economic environment can prove both exciting and challenging for online marketers. Being almost totally measurable, Online Marketing allows for quick evaluation and continual adjustments to improve results.

Apr 6, 2009 By Deepti M Sappal and Sachin Suri

Marketing a Hotel Online In a Struggling Economy (Read article)

In a tough economy, when your marketing budget shrinks, you need to be careful about how you invest your money. The return on investment (ROI) for online marketing spending is faster than almost any other form of hotel marketing.

Oct 6, 2008 By Sachin Suri

Get Involved in the Legislative Process (Read article)

Mid-term elections prompted me to reflect back on how my interest in being active in the political process evolved. Some define "active in the political process" as voting in elections while others define it as being a politician or a lobbyist.

Feb 18, 2007 By Kirby D. Payne

Hotel F&B - To Lease or Not to Lease? (Read article)

Hotel F&B should be leased, is a mantra I hear. People claim hotels should include F&B because it can be profitable. I feel the profit motive should be secondary. The primary role of F&B is to enhance the potential Room Revenues of a hotel.

Dec 31, 2006 By Kirby D. Payne

What Time Is The 3 PM Parade? (Should your hotel have some Mickey Mouse® in it?) (Read article)

Vicki Richman attended Disney Institute. We have incorporated much of what she learned into our company. Every year we improve our company’s culture and that of our hotels. If the Walt Disney Company is any benchmark, it's clearly worth doing.

Oct 14, 2006 By Kirby D. Payne and Victoria 'Vicki' S Richman

Voice over Internet Protocol (VoIP) - From an Hotelier's Perspective (Read article)

E-mail and cellular phones have replaced the telegram as a method of delivering information. VoIP is going to have the same impact on the current worldwide telephone system. Making the migration strategically will be essential for hoteliers.

Jun 10, 2006 By Sachin Suri

Do You Have An Ethics Policy? Now More Than Ever, “Good Ethics is Good Business” (Read article)

In my 30-plus years in this industry, I’ve occasionally seen the issue of unethical behavior rear its ugly head. In the management-company world, the unethical behavior I’ve most frequently seen is like a form of bait and switch.

May 18, 2006 By Kirby D. Payne and Bill Gillette

Economy Lodging: Always In Transition (Read article)

Since its inception, the economy segment has undergone a continual process of transition. Although most owners, operators and lenders take a “stick to the basics” approach, a problem arises when one attempts to define just what “the basics” are.

Jan 24, 2005 By Kirby D. Payne

Performance Clauses Essential In Contract  (Download file)

Steve Rushmore's November 2002 Hotels Monthly

Nov 1, 2002 By Steve Rushmore