Bahamas / Training Services / Advanced Training Solutions

Our advanced training solutions are designed to assist hotel owners, operators, and developers in advancing their employees’ existing hospitality knowledge and training in order to harness desired goals and outcomes.

How do we help you?

We provide specialized training solutions for hotel and restaurant openings; training programs for all employees, including senior management, sales and marketing staff; and orientation courses.

Examples of our advanced training solutions include:

• Development of mission statements and core values
• Creation of orientation and induction programs
• Training solutions tailored to meet your property’s specific goals, such as: How to "Wow" your guests; Service Training 101; How to deal with difficult guests
• Design and implementation of service systems, including: guest feedback systems, guest preference systems, employee recognition systems
• Long-term training solutions, such as: recruitment training, development of job descriptions, train the trainer, performance reviews
• Customer service training

Achieving outstanding results for you

Our consultants and trainers have degrees in hotel management from top hotel schools and have acquired on-site experience in all types of lodging facilities around the globe. We offer a variety of services and expertise that enable us to cater to all aspects of the hospitality industry.

For more information on our advanced training services, please contact Parris E. Jordan or Whitney Harper.