HVS Training Services is the newest platform in our expansion of services to respond to the needs of hospitality professionals around the globe. For clients that have identified a gap between their property’s current and ideal performance, we provide training solutions based on our knowledge, experience, and expertise in the hotel industry. With the benefit of the largest hospitality database in the world, we are able to provide an accurate analysis as to how to increase your bottom-line performance through the strengthening of your human resources.
As hospitality professionals with worldwide operations experience, we understand the nuances of providing quality and authentic service for different cultures around the globe. Your guests, employees, and property are unique, and HVS can customize a training program to meet your desired outcomes.
Specifically, we offer specialized training services for management and operations/line level staff who have already been exposed to the hospitality industry as well as training solutions for new hires and employees in developing nations.
Our advanced training solutions are designed to assist hotel owners, operators, and developers in advancing their employees’ existing hospitality knowledge and training in order to harness desired goals and outcomes.
HEAT is designed to assist hotel owners, operators, developers, governments, not-for-profit organizations, educational institutions, and local workforces in developing regions around the world. Under HEAT, we offer solutions to recruitment challenges in addition to customer service and operations training designed to qualify the local workforce to appropriate levels, thus making them more “employable” and effectively prepared for the workplace.